The need to take our 20+ prototypes and develop them into fully automated production systems.
Click any tile to open. Each one creates value today — and each one is currently a hand-cranked prototype.
Every project above ground runs because I manually trigger it. Nothing is monitored. Nothing has a handoff path. As the portfolio grows, the burden compounds.
The portfolio is currently a stack of prototypes one person can carry. As the stack grows, the carry gets heavier — and the failure surface gets wider.
Products are what Karen sees. The plumbing is what makes them run. Today, the bottom three layers don't exist as a real system — they exist in Scott's head. Click each layer to focus on it.
Human intelligence — at the practice, region, and network level.
Sunrise Action: Daybreak tells every OM and ROD exactly what to do today — with a feedback loop that makes tomorrow's brief sharper. → sga-daybreak-v2.pages.dev
Lookout becomes possible only after the plumbing is real. It's the leverage payoff.
A moratorium on new project requests so the existing portfolio gets a real foundation.
635 measures. Confirm definitions, alignment with PBI source of truth, and reusability as building blocks across every product above ground.
Schedulers, retries, alerts, health monitoring. This layer has never been built. It is what makes everything else durable. Without it, nothing else matters.
Headway, Daybreak, every individual report. They stop being hand-cranked and start being real systems.
Runbooks. Ownership maps. Clear escalation paths. The next person can run this — and Scott can take a vacation without the portfolio collapsing.
The red Automation Platform bar spans the full sprint — that's the keystone everything else hangs on.
Scott stops being the pump. New work no longer crushes existing work. The portfolio compounds instead of decaying. Each new project gets cheaper because it inherits the plumbing.
Failures alert. Health is visible. Nobody finds out about a broken refresh in the meeting where the data is wrong. The data layer is trustworthy by default.
Documented systems. Clear runbooks. A second engineer can take over any tool. Scott can take time off — the data still flows. The org doesn't depend on one person.
Once building blocks are validated and automated, the team can run their own analyses. Self-serve reporting moves from "someday" to "this quarter." The next product gets built on the foundation, not on Scott.